Your Rights & Resources

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To request your records, please:

• Submit a written request to EIG Wellness Solutions
• Include your full name, date of birth, and a brief description of the records you are requesting
• Let us know how you would like to receive your records (secure electronic delivery or mail)

We are happy to assist you with this process, and all requests are handled in accordance with applicable state and federal privacy laws.

If you would like to contact the licensing authority that oversees behavioral health professionals in Texas, you may reach out to:

Texas Behavioral Health Executive Council (BHEC)
Contact Us Page:
https://bhec.texas.gov/contact-us/

The Behavioral Health Executive Council regulates licensed behavioral health professionals in Texas and can provide information related to licensure, professional standards, and regulatory questions.

 If you wish to file a consumer complaint related to services or business practices, you may contact:

Texas Office of the Attorney General – Consumer Protection Division
File a complaint online:
https://www.texasattorneygeneral.gov/consumer-protection/file-consumer-complaint

  This information is provided to ensure you are aware of your rights and the consumer resources available to you under Texas law. If you have questions about any of the information above, please feel free to contact our office—we are here to help.